CIS-ITSM EXAM TESTKING EXAM 100% PASS | SERVICENOW CIS-ITSM: CERTIFIED IMPLEMENTATION SPECIALIST - IT SERVICE MANAGEMENT

CIS-ITSM Exam Testking Exam 100% Pass | ServiceNow CIS-ITSM: Certified Implementation Specialist - IT Service Management

CIS-ITSM Exam Testking Exam 100% Pass | ServiceNow CIS-ITSM: Certified Implementation Specialist - IT Service Management

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Tags: CIS-ITSM Exam Testking, CIS-ITSM Latest Study Questions, CIS-ITSM Exam Actual Tests, CIS-ITSM Valid Guide Files, CIS-ITSM Trustworthy Source

Since the content of the examination is also updating daily, you will need real and latest ServiceNow CIS-ITSM Exam Dumps to prepare successfully for the CIS-ITSM certification exam in a short time. People who don't study from updated ServiceNow CIS-ITSM Questions fail the examination and loss time and money.

ServiceNow CIS-ITSM (Certified Implementation Specialist - IT Service Management) Certification Exam is a globally recognized certification program for professionals who want to validate their knowledge and skills in IT service management. Certified Implementation Specialist - IT Service Management certification is designed for individuals who are responsible for implementing and configuring ServiceNow ITSM solutions. CIS-ITSM Exam Tests your understanding of ITSM best practices, ServiceNow ITSM modules, and their configurations.

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Easy ServiceNow CIS-ITSM Questions: Dependable Exam Prep Source [2025]

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ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q129-Q134):

NEW QUESTION # 129
Which of the following properties is used to decide which knowledge base will be used to create known error articles for problems?

  • A. problem.knowledge.known_error_article
  • B. problem.known_error_article
  • C. problem.knowledgebase.known_error_article
  • D. knowledgebase.known_error_article

Answer: C


NEW QUESTION # 130
It is important to define the VIP users in order to correctly calculate incident priority.

  • A. False
  • B. True

Answer: A

Explanation:
Explanation
No logic is added for incidents received from VIP callers. The only change is that a decoration is added next to the Caller field and the Caller text becomes red.


NEW QUESTION # 131
Can a group have a parent group?

  • A. No
  • B. Yes

Answer: B


NEW QUESTION # 132
Which table is used to store all the searches performed against knowledge base articles?

  • A. ts_query_kb
  • B. kb_use
  • C. kb_queries
  • D. kb_search_log

Answer: A

Explanation:
Explanation
Explanation:
kb_use table is used to store article views not users searches. kb_search_log and kb_queries don't exist.


NEW QUESTION # 133
In the baseline platform configuration, which of these are required when closing a Normal Change? Select all that apply.

  • A. Post-Implementation Review
  • B. Close Notes
  • C. Close Code
  • D. CAB Approval

Answer: B,C

Explanation:
Explanation
By the time you arrive at the juncture where you would close the change request, the approval has already occurred, and the Post-Implementation Review (task) has also transpired.
All that's left are:
"Close Code",
"Close Notes"
CAB Approval - TRICK ANSWER. It's
already been approved by the time
you go to close the change
Close Code - These occur at time of
CR close.
Close Notes - These occur at time of
CR close.
TRICK ANSWER. This is a task that's
already been dealt with.


NEW QUESTION # 134
......

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